Draft — not ready for app-store submission
This document is a structural template. Replace all [REVIEW BEFORE PUBLICATION] sections with verified descriptions of actual app functionality and data practices, then obtain appropriate legal review.
STATUS: DRAFT · LAST UPDATED: 16 OCTOBER 2026
Contact support
For help with Aura, email hello@athivo.lk.
Suggested subject: "Aura — support request".
Tell us what happened
Describe the problem, your device and operating system, and the steps leading to it. Include screenshots where useful. Never send passwords or payment card details.
[REVIEW BEFORE PUBLICATION] Replace this basic email-based support process if a dedicated help desk or published support hours are available.
Privacy and account requests
Read the privacy policy or visit the data deletion page.
END OF DOCUMENT